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Emotional Wellbeing Solutions (Employee Assistance Program)

Emotional Wellbeing Solutions (Employee Assistance Program)

Emotional Wellbeing Solutions

 (formerly called Employee Assistance Program)

 

Partners for Health offers Here4TN  Emotional Wellbeing Solutions* and behavioral health benefits administered by Optum® Behavioral Health. Visit the behavioral health webpage for more information on behavioral health benefits.

Optum Behavioral Health | Here4TN
855.HERE4TN (855.437.3486)
24/7

Learn more about Here 4TN Behavioral Health Benefits at:  Visit the behavioral health webpage

 

EWS Eligibility:

Local Education, Local Government, COBRA and Retirees: EWS services are available to those enrolled in a Partners for Health medical plan, as well as benefits-eligible (not necessarily enrolled) dependents of employees and retirees who are enrolled through medical insurance.

First Call Provider Search

The Here4TN team will find you a provider based on your specific preferences, concerns and availability.

Call 855.437.3486 or Emotional Wellbeing Services for more information and resources.

 

Services:

The following EWS services are offered at no cost to eligible employees and eligible dependents and are meant to be a place to start when you’re going through life challenges or need extra support. Specialists are available 24/7 at 855.437.3486 to assist with stress, legal, financial, mediation and work/life services. They can help you find a network EWS short-term counseling provider, a plumber who works nights, services for your elderly parents, theater tickets, all-night pharmacies and much more.

  • Short-term counseling includes five visits per problem, per year, per individual at no cost to you. Available in person, by phone or by virtual visit. Members are not eligible for EWS counseling visits while they are receiving behavioral health services.
  • Preauthorization is required to use your EWS short-term counseling services. Simply call 855.437.3486 or go to Here4TN.com to obtain preauthorization.
  • Virtual visits allow you to get the care you need in the privacy and comfort of your home. Call 855-Here4TN for assistance with an authorization and a referral to a licensed virtual visits provider. Click here for additional information about virtual behavioral health visits.
  • Legal services include one 60-minute telephone or in-person consultation per issue per year at no cost to you.
  • Mediation services with a professional mediator include one 30-minute telephone or in-person consultation per issue per year at no cost to you.
  • Financial services with a money coach include two 30-minute calls per issue per year.
  • Work/Life services help you save time and reduce stress by pulling together information about many household, family and health care services specifically for you upon request.

Optum Health also offers confidential and anonymous access to a wide variety of information and resources on their website at Here4TN.com or by calling 855.437.3486.